Daimler Trucks & Buses maintaining its service network

March 2020
  • Service centers remain open wherever possible
  • Up to 3,000 service centers in Europe for trucks and buses

Stuttgart - Mercedes-Benz trucks, FUSO and Daimler Buses are doing everything possible to continue to supply their customers with spare parts and maintenance services in the current situation. Wherever organizationally possible - and subject to respective legal and official requirements - we pursue the clear goal of maintaining our service network across Europe with up to 3,000 centers. Corresponding plans are being drawn up for our own companies and for partner companies. The teams rely on pragmatic and uncomplicated solutions to keep our customers' vehicles running and supplied with spare parts.

"Our colleagues in our service facilities make a significant contribution to ensuring our society can cope with the current state of emergency as well as possible, and we therefore thank these everyday heroes from the bottom of our hearts," said Martin Daum, Chairman of the Board of Management Daimler Truck AG.

Trucks and buses are particularly important given the current situation. Right now commercial vehicles for transport and logistics must be available to ensure supply and disposal, as well as emergency services. Therefore it is crucial that our service centers remain in operation wherever possible.

At the same time, all necessary measures are being taken by our company to ensure the protection of our customers and employees at our service locations that remain open.

Press Contact



  • 20C0177_01
    FUSO Service: Comprehensive, reliable, quick.
  • 20C0177_02
    All-round service for all buses of the Mercedes-Benz and Setra brands: With more than 600 Service Support Points in Europe, Omniplus is a Europe-wide and bus-specific service network.
  • 20C0177_03
    Service and maintenance are the deciding features of our trucks. With efficient processes, qualified employees and original parts at series level, Mercedes-Benz is doing everything possible to ensure that our trucks are where they make money for as long as possible: on the road.